# AI TEXTURA Documentation ## Docs - [Introduction](https://docs.aitextura.com/en/api-reference/introduction.md): API documentation and examples - [Product updates](https://docs.aitextura.com/en/changelog/index.md): New releases and improvements - [amoCRM](https://docs.aitextura.com/en/channels/amocrm.md): The amoCRM integration allows your AI employee to handle incoming inquiries directly in the CRM system. Managers can see the agent's conversations with customers in the deal card. - [Bitrix24](https://docs.aitextura.com/en/channels/bittrix24.md): The Bitrix24 integration allows your AI employee to process messages from Bitrix24 open channels. Setup consists of two stages: creating a webhook and connecting it in AI Textura. - [Channels](https://docs.aitextura.com/en/channels/index.md): A channel is a messenger, CRM system, or other platform through which your AI employee communicates with real customers. Without a connected channel, the agent only works in the test chat inside AI Textura. - [WhatsApp, VK, Instagram, Avito & Other Messengers](https://docs.aitextura.com/en/channels/messengers.md): Connect popular messengers and marketplaces (WhatsApp, VK, Instagram, Avito, Viber, Facebook) to your AI employee through aggregator platforms: Umnico, Wazzup, Kommo, Salebot, SendAPI. - [Telegram](https://docs.aitextura.com/en/channels/telegram.md): Connect a Telegram bot or personal account to your AI employee. The bot is created via @BotFather; a personal account requires Telegram Premium. - [Connecting Communication Channels](https://docs.aitextura.com/en/faq/channels.md): Telegram, WhatsApp, Instagram, VKontakte, website widget, email and MAX messenger - [CRM & Aggregator Integrations](https://docs.aitextura.com/en/faq/crm-integrations.md): amoCRM, Bitrix24, Umnico — connection and setup - [Persona, Knowledge Base & Training](https://docs.aitextura.com/en/faq/persona-and-knowledge.md): Setting up instructions, tone, scripts, knowledge base, self-learning and quick answers - [Account Settings](https://docs.aitextura.com/en/guides/account-settings.md): Manage theme, language, AI commands, personal data, security, integrations, and experimental features in AI Textura. - [Additional Settings](https://docs.aitextura.com/en/guides/additional-settings.md): Fine-tuning your AI employee: response language, word limit, image recognition instructions, voice messages, chat commands, and manager intervention behavior. - [AI Employees](https://docs.aitextura.com/en/guides/ai-employees.md): Managing virtual agents: list view, creation, configuration, and status control for AI employees on the AI Textura platform. - [Auto Follow-up — Automatic Reminder Messages](https://docs.aitextura.com/en/guides/auto-followup.md): Set up automated follow-up reminder chains for clients who go silent, and monitor all active follow-up messages across your AI employees on the AI Textura platform. - [Chats -- Dialog Management Center](https://docs.aitextura.com/en/guides/chats.md): A unified inbox for all conversations between your AI employees and clients: monitoring, search, manager intervention, escalation mechanics, and agent control commands. - [Dashboard (Home)](https://docs.aitextura.com/en/guides/dashboard.md): Overview of the AI Textura home page analytics: message cost, total messages, chats, FAQ metrics, line chart, balance, and time period controls. - [FAQ / Self-Learning](https://docs.aitextura.com/en/guides/faq.md): AI employee self-learning system: automatic extraction of questions and answers from dialogs, record status management, and strict mode configuration. - [Billing History](https://docs.aitextura.com/en/guides/finance.md): Monitor expenses on the AI Textura platform: word balance, analytics, charts, billing table, pricing model, and tips for cost optimization. - [Knowledge and Knowledge Base](https://docs.aitextura.com/en/guides/knowledge.md): How to upload, organize, and connect information sources to AI employees in AI Textura: the central repository and per-agent knowledge base configuration. - [Notifications](https://docs.aitextura.com/en/guides/notifications.md): Notification system for AI employees in AI Textura: delivery channels (Telegram, webhooks), triggers, conditions, actions, and integration with other platform sections. - [Persona — Core Instructions for Your AI Employee](https://docs.aitextura.com/en/guides/persona.md): How to configure a Persona: block-based editor, role, tone, instructions, importing from Rules Hub and Google Docs, XML editor, test chat, and common troubleshooting. - [Profiles](https://docs.aitextura.com/en/guides/profiles.md): Automatic structured client data collection during conversations: field configuration, update modes, analytics, and usage in Persona. - [Quick Answers](https://docs.aitextura.com/en/guides/quick-answers.md): Pre-configured reactions to common customer questions — instant, precise, and prioritized over FAQ. - [Referral Program](https://docs.aitextura.com/en/guides/referral.md): AI Textura referral program: unique code and link, automatic tracking, rewards for every invited user. - [Rules Hub](https://docs.aitextura.com/en/guides/rules-hub.md): A centralized library of pre-built and custom instruction blocks for configuring AI employee Personas on the AI Textura platform. - [Support](https://docs.aitextura.com/en/guides/support.md): AI Textura built-in ticket system: creating tickets, communicating with the team, statuses, search and filtering, response times. - [Talents](https://docs.aitextura.com/en/guides/talents.md): Talents are apps and services that give your AI employee real-world capabilities: booking, CRM, calendars, spreadsheets, and thousands of other integrations. - [Versions](https://docs.aitextura.com/en/guides/versions.md): AI employee configuration history: browse, compare, and restore any previous state. - [Working Hours](https://docs.aitextura.com/en/guides/working-hours.md): Configure your AI employee's schedule: work week, breaks, timezone, special days, and quick presets on the AI Textura platform. - [Terms and policies](https://docs.aitextura.com/en/terms-and-policies/index.md): Terms of use and privacy policies for AI TEXTURA - [Offer](https://docs.aitextura.com/en/terms-and-policies/offer.md): Description of your new file. - [Privacy Policy](https://docs.aitextura.com/en/terms-and-policies/privacy.md): Privacy policy and personal data processing rules for AI TEXTURA users - [Consent to Personal Data](https://docs.aitextura.com/en/terms-and-policies/privacy-consent.md): Consent to personal data processing for AI TEXTURA users - [Consent to Receive Promotional Mailings](https://docs.aitextura.com/en/terms-and-policies/promo-consent.md): Consent to Receive Promotional Mailings for AI TEXTURA users - [Terms of use](https://docs.aitextura.com/en/terms-and-policies/terms-of-use.md): Terms of use for AI TEXTURA ## OpenAPI Specs - [openapi](https://docs.aitextura.com/ru/api-reference/openapi.json)