Talents transform your AI employee from a good conversationalist into a full-fledged assistant that doesn’t just answer questions but performs real actions: books rooms, schedules appointments, searches the web, sends data to your CRM. Without talents, an agent can only talk. With talents — it works.Documentation Index
Fetch the complete documentation index at: https://docs.aitextura.com/llms.txt
Use this file to discover all available pages before exploring further.
Persona
Describe when and how to use each talent
Knowledge Base
Add facts and documents for your agent
Channels
Connect messengers and platforms
AI Employees
Manage all your virtual agents
Talent Catalog
The catalog offers over 3,000 integrations with external services and applications. Open the desired AI employee and navigate to the Talents tab.| Tab | Description |
|---|---|
| Browse apps | Catalog of all available apps and services for connection |
| Connected | List of talents already connected to this agent |
Catalog Filters
| Filter | What it shows |
|---|---|
| All | Complete list of talents |
| Available talents | Talents already configured and ready to connect |
| BY AI TEXTURA | Talents developed by the AI Textura team |
| App Collections | Themed collections |
Categories
The catalog features over 22 categories, including:- CRM — amoCRM, Bitrix24, and others
- Calendars — Google Calendar and similar tools
- Spreadsheets — Google Sheets and other spreadsheet tools
- Databases — MySQL, PostgreSQL, and other databases
- AI — OpenAI (ChatGPT), Anthropic (Claude), and others
- E-commerce — Shopify and trading platforms
- Communication — Telegram, Twilio SendGrid, and messengers
- Marketing — marketing tools
- Developer Tools — tools for developers
Two Catalog Sections
Available talents (top section)
Available talents (top section)
Talents that are already configured for your account or created by you. This includes integrations with booking systems (Travelline, Bnovo), web search, Google Calendar, Google Sheets, and others. These are ready to use out of the box.
External talents (bottom section)
External talents (bottom section)
An extensive library of 3,000+ external integrations. This includes services from around the world: OpenAI, Anthropic, Notion, Google Drive, Telegram, Shopify, MySQL, PostgreSQL, AWS, Twilio SendGrid, and many more. The catalog is continuously expanding.
Most Popular Talents
| Talent | Purpose |
|---|---|
| Travelline | Hotel room booking: availability checks, rates, reservation creation |
| Bnovo | Hotel PMS system: rooms, prices, availability |
| Google Calendar | Event and schedule management: create, view, edit appointments |
| Google Sheets | Read and write data in Google spreadsheets |
| WebSearch | Real-time web search for up-to-date information |
| HTTP / Webhook | Send HTTP requests and webhooks — a universal tool for connecting to any API |
| Google Drive | Work with files in cloud storage |
| Notion | Integration with Notion workspace |
| amoCRM | CRM system integration |
| Bitrix24 | Bitrix24 integration |
How to Connect a Talent
Find the talent you need
On the Browse apps tab, use the search bar, category filters, or simply scroll through the catalog.
Fill in the parameters
- Instance name — choose a clear name (e.g., “Hotel Seaside Booking” or “Teacher Ivanov’s Calendar”).
- Talent settings — fill in fields specific to the service (ID, access keys, region, etc.).
Connection Parameters
| Parameter | Description |
|---|---|
| Talent name | Filled automatically — the talent’s name from the catalog |
| Description | Brief description of what the talent can do (automatic) |
| Instance name | The name you assign — this is how the talent appears in your connected list |
| Settings fields | Fields specific to the talent (e.g., for Travelline — Hotel ID and hotel region) |
Multiple Instances of the Same Talent
You can connect the same talent multiple times with different settings. This is useful when:- You have multiple hotels — each with its own Travelline instance and Hotel ID
- You have multiple employees — each with their own Google Calendar
- You need different configurations of the same service
Creating a Custom Talent
If the catalog doesn’t have the integration you need — create your own talent.Fill in the parameters
Specify the settings for the new talent following the on-screen instructions.
- Integrating with internal company systems
- Non-standard logic not available in the catalog
- Connecting to your APIs via HTTP requests and webhooks
Persona Connection — Critically Important
In the Persona section of your AI employee, write specific instructions for each connected talent: Example Persona instructions:When a guest asks about room availability for specific dates — use Travelline to check. Show available options with prices. If no rooms are available — suggest the nearest available dates.
When a client wants to schedule a consultation — use Google Calendar to check available slots and create an event.The more precise the description in the Persona, the more appropriately the agent uses talents.
Real-World Examples
Hotel 'Seaside' — automated booking
Hotel 'Seaside' — automated booking
The hotel connected the Travelline talent. When a guest asks about room availability, the agent independently checks the PMS system and offers booking options — without involving the front desk staff.Connected: Travelline
In Persona: when asked about rooms — check Travelline, show options with prices, on confirmation — create the booking.
Online school — consultation scheduling
Online school — consultation scheduling
The school connected Google Calendar to its curator agent. A student writes: “I want to book a consultation with the teacher on Thursday” — the agent checks available slots and offers a specific time. After confirmation, the event appears in the calendar.Connected: Google Calendar
In Persona: when a student requests a booking — check the calendar, suggest slots, create an event after confirmation.
E-commerce store — web search for support
E-commerce store — web search for support
The store connected WebSearch to its support agent. If a question falls outside the knowledge base — the agent searches the web and provides an up-to-date answer.Connected: WebSearch
In Persona: if the question isn’t covered by the knowledge base — search via web, informing the customer about the source.
Company with multiple hotels — multiple instances
Company with multiple hotels — multiple instances
Each hotel has its own Travelline instance with a unique Hotel ID. One agent serves both properties and knows exactly which system to query when the guest specifies a hotel name.Connected: two Travelline instances — “Booking — Hotel Seaside” and “Booking — Hotel Mountain.”
Key Considerations
Prepare your data in advance
Before connecting a talent, ensure you have the IDs, access keys, region, and other parameters. These can be obtained from the service’s dashboard.
Test immediately
After connecting, open the test chat (Show chat button) and try a scenario where the agent should use the talent.
Monitor authorization
If the talent connects via OAuth, make sure you authorize with the correct account. Changing the password or revoking access will break the talent.
Describe talents in the Persona
Without a Persona description, the agent may not know when to use the talent. Write specific situations and instructions.
FAQ
How many talents can I connect to one agent?
How many talents can I connect to one agent?
There are no limits. However, the more talents you have, the more important it is to clearly describe in the Persona when to use each one.
Can I connect the same talent multiple times?
Can I connect the same talent multiple times?
Yes. This is useful for multiple instances with different settings — for example, two Travelline connections for two hotels or two Google Calendars for different employees.
The talent is connected but the agent isn't using it. What should I do?
The talent is connected but the agent isn't using it. What should I do?
Most likely, there’s no instruction in the Persona. Add a rule: “When a client asks about [situation] — use [talent name].” Then test in the chat.
What happens if the external service becomes unavailable?
What happens if the external service becomes unavailable?
Can I connect a talent that isn't in the catalog?
Can I connect a talent that isn't in the catalog?
Yes, via the + Create talent button or through the universal HTTP / Webhook talent, which allows sending arbitrary HTTP requests to any API.
Is talent data preserved between conversations?
Is talent data preserved between conversations?
No. Each conversation is a separate session. Data obtained in one chat is not carried over to another. This is done for security and data accuracy.
Do I need to pay for talents?
Do I need to pay for talents?
Some talents are available for free with your plan. Certain integrations may require a subscription to the third-party service (Google Workspace, Notion, etc.). Details are provided in each talent’s catalog description.